Notation based on the Act on Specified Commercial Transactions
|Person responsible for operations
E-mail：contact @ liwisi.com
（Payment Time：weekday 10：00am～19：00pm）
|Listed in each product information
|Amounts required other than the product price
|Shipping and Cash on Delivery
|Items ordered by customers will be delivered by Sagawa Express.
Usually, items will be shipped between the same day the order is received and 1~3 days later.
For pre-order items, we will ship the items after they are in stock, and the estimated arrival date will be shown on the product page.
We also ship from our overseas warehouse the day after the order date. The product will be delivered 8~15 days after the order date.
However, delivery may be delayed when orders are concentrated or around holidays.
Please note that the delivery date for pre-order items may be earlier or later than the scheduled arrival date on the product page due to production reasons.
Returns and Exanges
Once an order is confirmed, it can be cancelled within the same day.
・For credit card payments, refunds will be credited back to the original account within 7 days.
Please contact us first at the email below so we can discuss the exchange procedure with you.
If you want to exchange your product, please contact us.
Please contact us first via the email below so that we can discuss the details of the exchange with you.
Problems not related to quality such as not matching the picture, not what was expected, clothes not fitting, etc. will not be exchanged.