This section describes the process from ordering to arrival of the goods and how they will be delivered.
※We apologize for any delays in delivery in the near future due to the COVID-19. This section describes the process from ordering to arrival of the goods and how they will be delivered.
【About Delivery service】
- We can deliver to anywhere in Japan. (Please note that overseas can only deliver to Southeast Asia/North America/Europe)
Delivery is handled by Sagawa Express.
- Usually shipped from our overseas warehouse the day after the order date. Orders containing "Pre-Order Items" will be sent in two packages.
Delivery of pre-order items is different from regular items. For more details, please contact the customer center.
Shipping may be delayed due to congestion during the SALE period.
- Please note that we do not offer a service to combine multiple orders into one.
- Gift wrapping service is not available now.
Shipping fee is a flat rate of 625 Japanese yen (tax included) nationwide.
- Shipping is free for purchases of 7,000 Japanese yen (tax included) or more.
- International Shipping Fee
625 Japanese yen (tax included)
- Shipping fee must be paid per order (even if multiple items are ordered in one order, the shipping fee is the same).
- You can change the delivery address of your order,please contact our customer center to do so.
- Please note that it is not possible to specify the delivery date and time.