Shipping/Returns
[About shipping charges]
-
Shipping fee is 625 yen (tax included) nationwide.
- Free shipping for purchases over 7,000 yen (tax included).
- International shipping charges
(Please note that the shipping fee for Brunei is 980 yen including tax.)
・North America----1090 yen (tax included)
・Europe----980 yen (tax included)
Shipping charges are to be paid for each order (the shipping charges are the same even if multiple items are ordered in one order).
[About returns]
・Products that have been damaged in the manufacturer's packaging (packaging, cosmetic box, etc.) ・Products that have been used even once by the customer or have no signs of being used A certain product
- A product that has been processed by the customer, or has been repaired or cleaned after delivery
- A product that has been soiled or damaged by the customer
[About returns]
- Please contact us within 7 days of receiving the product to let us know that you would like to return it.
- If returns are not possible
・Products that have been damaged in the manufacturer's packaging (packaging, cosmetic box, etc.) ・Products that have been used even once by the customer or have no signs of being used A certain product
- A product that has been processed by the customer, or has been repaired or cleaned after delivery
- A product that has been soiled or damaged by the customer
- Please contact us in advance. If you wish to return an item, please contact our store first. If you do not contact our store first, we will not accept returns.
- If you wish to return the item, all costs will be borne by you.
- In the case of a return, previous shipping charges will not be refunded.
- Once we receive the returned item, your refund will be processed.
・If you paid by credit card, the refund will be returned to your original account within 5 days.