About delivery
We will explain the process from ordering to receiving the product and the delivery method.
*We apologize for the inconvenience and appreciate your understanding that due to the effects of the coronavirus, delivery may be delayed in the near future.
[About delivery method]
- We deliver to anywhere in Japan. (Please note that currently we are serving Southeast Asia, North America, and Europe.)
- It will be delivered by Sagawa Express.
- Normally, items will be shipped from our overseas warehouse the next day after your order. Please note that if your order includes "pre-order items", it will be shipped in two packages.
- Shipping for pre-order items is different from regular items. For more information, please contact customer support.
- Shipping may be delayed due to congestion during the SALE period.
[About packaging]
- Please note that we do not offer a service that combines multiple orders into one.
- Currently, gift wrapping service is not available.
[About shipping charges]
-
Shipping fee is 625 yen (tax included) nationwide.
- Free shipping for purchases over 7,000 yen (tax included).
- International shipping charges
- Shipping charges are to be paid for each order (the shipping charges are the same even if multiple items are ordered in one order).
[About delivery]
- You can change the delivery address of your order. In this case, please contact our customer center.
- It is not possible to specify the delivery date and time. Thank you for your understanding.