[Order cancellation]

• Once your order is confirmed, you can cancel it on the same day.

[About returns]

1. Please contact us within 7 days of receiving the product to let us know if you would like to return it.
2. The following items cannot be exchanged or returned.
   ・Bikini
   ・Swimsuit
   ・Underwear
   ・Sportswear
3. Cases in which returns are not possible
   ・Products that have been delivered for more than 8 days
   ・If the packaging specified by the manufacturer (packaging, cosmetic box, etc.) is damaged
   ・If the customer has not used it even once Products that show signs of being worn or used
   - Products that have been processed by the customer or repaired or cleaned after delivery
   - Products that have been soiled or damaged by the customer
4. Please contact us in advance. If you would like to return the item, please contact us without refusing the package directly. If not, the package will be returned to the logistics service provider's warehouse and we will not be able to process the return directly. If you do not contact our store first, we will not accept returns.
5. If you wish to return the item, all costs will be borne by you.
6. In the case of a return, previous shipping charges will not be refunded.
7. Once we receive the returned item, your refund will be processed.

　・If you paid with PayPal, the refund will be returned to your original account within 2 days.

　・If you paid by credit card, the refund will be returned to your original account within 7 days.

[About exchange]

If you wish to exchange the product, please contact our store.
We will discuss the exchange procedure, so please first contact us at the email below.

I'm sorry, but unlike pictures with no reason, non-quality problems such as not being what I expected, not matching me, etc. cannot be refunded.


　

Contact Us

If you find yourself in the above situation or have any questions, please feel free to contact us.
We will respond within 24 hours.

Contact email: contact@liwisi.com