About delivery
We will explain the flow from ordering to the arrival of the product and the delivery method.
*Please note that delivery may be delayed in the near future due to the influence of the corona virus.
[Delivery method]
- We deliver to anywhere in Japan. (Currently, overseas is Southeast Asia/North America/Europe.)
- It will be delivered by Sagawa Express.
- Usually, we will ship from our overseas warehouse the day after you place your order. In addition, in the case of an order that includes "pre-order items", it will be shipped in two packages.
- Shipping of pre-order items is different from regular items. For details, please contact customer support.
- Shipping may be delayed due to congestion during the sale period.
[Packing]
- Please note that we do not offer a service to combine multiple orders.
- Gift wrapping service is currently not available.
[Shipping fee]
-
The shipping fee is 625 yen (including tax) nationwide.
- Free shipping for purchases of 7,000 yen (tax included) or more.
- International shipping fee
- The shipping fee is charged for each order (the shipping fee is the same even if multiple items are ordered in one order).
[Delivery]
- You can change the delivery address of your order. In that case, please contact the customer center.
- Delivery date cannot be specified. Thank you for your understanding.