Store name Riwishi
Operation manager Ou Kyohi

Customer center

Email contact @ liwisi.comm

Contact: 03-4563-9396

(Reception hours Weekdays 100019009:00)

Payment method
  • credit card
  • Paypal
  • Bank transfer
  • Convenience store settlement
Selling price Described in each product information
Required amount other than the product price Shipping charges and cash on delivery
Regarding delivery Products ordered by customers will be delivered by Sagawa Express.す。
Regular products will be shipped within 1 to 3 days from the day of ordering.す。
For reserved items, we will ship after arrival, so we will introduce the scheduled arrival date on the product page.ます。
In addition, it will be shipped from the overseas warehouse the day after the order date. It will be delivered 815 days after the order date.ます。
However, delivery may be delayed if orders are concentrated or before and after consecutive holidays.ます。
For reserved products, it may be before or after the scheduled arrival date on the product page due to product production.。
Thank you for your understanding and cooperation.ます。
About returns and exchangesて
  • Order cancellation

After confirming your order, you can cancel within the day.す。

  • About returns
  1. Please let us know that you would like to return the product within 7 days of delivery.せ。
  2. The following items can be exchanged or returned.ん。
  3. In case of non-returnable
     ・Items that have been delivered for more than 8 days
     ・If the packaging package specified by the manufacturer is damaged, such as a cosmetic boxた場合
     ・Products that have been used or have been used by the customer even once品
     ・Products that have been processed by the customer or repaired and cleaned after deliveryた商品
     ・A product that has been soiled or damaged by the customer品
  4. Please contact us in advance. If you wish to return the product, please contact us first. If you do not contact us first, we will not accept the return.りません。
  5. If you wish to return the product, you will be responsible for all costs.す。
  6. In case of return, the previous shipping fee will not be refundedん。
  7. Refunds will be processed after you receive the returned product.す。
 ・If you pay with PayPal, the refund will be refunded to your original account within 2 daysす。

 ・If you pay by credit card, the refund will be refunded to your original account within 7 daysす。

  • About exchange
  If you would like to exchange the product, please contact customer support.い。
  Please contact customer service first as we will discuss the replacement procedure.せ。
  I'm sorry, but I can't refund non-quality issues such as disagreement with me, unlike what I thought was a photo without a reason.ません。


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